Tenant vs Landlord: Who Pays for Water Leak Damage in a Perth Rental?

⚡ TL;DR • Quick Summary

  • For a leak caused by the plumbing itself, the landlord pays for the repair and the water lost. The tenant pays for the water they actually use.
  • The tenant pays only if they, their guests or their pets caused the damage.
  • A leak creates four separate costs: the pipe repair, the water lost, building damage and damage to the tenant’s belongings.
  • A burst or leaking pipe is an urgent repair. The landlord has 24 hours to organise a repairer.
  • If the landlord’s leak allowance is refused, or never applied for, the leak’s water doesn’t shift onto the tenant.
  • Water charge notices must reach the tenant within 30 days of the landlord receiving the bill.

A $2,000 water bill lands on a rental property. The pipe is leaking under the lawn, or inside a wall. The property manager forwards the bill to the tenant, and the tenant says it isn’t theirs.

This guide sets out who pays for what under WA law, when a tenant can end up liable, and how to sort it out without a fight. It’s written for tenants, landlords and property managers.

The short answer

For a leak caused by the plumbing itself, the landlord pays for the repair and the water lost. The tenant pays for the water they actually use. This is the default position under the Residential Tenancies Act 1987 (WA) and Water Corporation’s own guidance.

The tenant pays only if they, their guests or their pets caused the damage.

A leak creates four separate costs

Most arguments happen because these costs get lumped together. Separate them and the answer usually becomes clear.

1. Fixing the pipe

The landlord must keep the property in a reasonable state of repair (section 42 of the Act). A worn, corroded or failed pipe is the landlord’s cost.

2. The water lost through the leak

Water Corporation states that the cost of water lost and repairing the leak lies with the property owner. The tenant pays their normal water use, not the leak.

3. Damage to the building

Ruined plasterboard, swollen cabinets and lifted flooring are the landlord’s to repair. This is usually a landlord insurance matter.

4. Damage to the tenant’s belongings

Landlord insurance doesn’t cover a tenant’s furniture, clothes or electronics. That falls to the tenant’s contents insurance. If the landlord ignored a reported leak and your belongings were damaged as a result, you may be able to seek compensation. Get advice before you do.

When the tenant can end up paying

The tenant is responsible when they, their guests or pets cause the damage (section 38). Fair wear and tear doesn’t count.

Common examples in Perth rentals:

🔨 A nail or screw driven through a pipe when hanging a picture or shelf

🌱 A retic line cut while digging a garden bed

🐕 A dog chewing through an exposed garden hose connection or irrigation pipe

🧺 Damage from a washing machine hose the tenant installed badly

Warning: A tenant also has a duty to tell the landlord about damage. If you knew about a leak and sat on it for weeks, expect the landlord to argue that the extra water lost is on you. Report it the day you notice it, and do it in writing.

Retic leaks: the grey area

Retic is where most Perth rental disputes start. Many leases make the tenant responsible for garden watering, so the tenant pays the water the retic uses.

A broken pipe buried under the lawn is different. It’s part of the property’s plumbing, so repairing it sits with the landlord. A visibly broken sprinkler head that the tenant never reported is harder to argue. Check what your lease says about gardens and retic, and read underground pipe leak vs retic leak to work out which one you have.

A burst or leaking pipe is an urgent repair

Water supply is an essential service under WA tenancy law. Once the tenant reports it, the landlord has 24 hours to organise a repairer. Other urgent repairs, such as a leak that could damage the home, must be organised within 48 hours.

If the landlord or property manager doesn’t respond, the tenant can organise the repair themselves:

Before the repair

1

Contact the landlord straight away, in writing if you can, and follow up.

2

Use a suitable repairer. For a water leak, that means a licensed plumber.

The repair and the invoice

3

Keep the repair to what’s needed to fix the problem. No upgrades without written permission.

4

Send the landlord the itemised invoice and receipt.

The landlord must reimburse reasonable costs. If they don’t, the tenant can apply to the Magistrates Court. Tenants must keep paying rent while waiting for a repair.

Related → Burst Pipes Perth | Signs of a Water Leak Behind the Wall

What about the Water Corp leak allowance?

The Water Corporation Leak Allowance can credit up to 50% of the estimated water lost from a hidden leak. In a rental, the property owner or property manager usually applies, because the account is in the owner’s name. The repair must be done by a licensed plumber within 60 days, and the application lodged within 6 months of the repair.

Important for tenants: the allowance is a matter between the owner and Water Corporation. If the landlord’s application is refused, or they never apply, the leak’s water doesn’t shift onto you. Water Corporation’s position is that the owner bears the cost of water lost through a leak.

For landlords, the allowance depends on paperwork. You need an itemised invoice from a licensed plumber stating what the leak was and where. Our Water Corporation Leak Allowance guide covers every requirement.

The bill notice rule landlords often miss

Warning: If the landlord passes on water use charges themselves, they must send the tenant a written notice within 30 days of receiving the bill. It must show the meter reading, the charge per unit and the total. If the notice is late, the tenant doesn’t have to pay it.

What to do if you’re the tenant

Confirm and report

1

Do the meter test. Turn everything off, including the retic, and check the spinning thing on the meter (the flow indicator). If it moves, you have a leak. Here’s our step-by-step isolation test.

2

Report it in writing. Email the property manager with the date, what you’ve seen and a photo of the meter.

3

Keep records. Save every email, photo, meter reading and bill.

If you’re sent the bill

4

Pay your normal usage. If you’re sent the full bill, offer to pay your usual amount based on previous bills, and dispute the rest in writing.

5

Escalate if needed. Use Form 23 (Notice to lessor of breach of agreement), contact Consumer Protection on 1300 30 40 54, or apply to the Magistrates Court.

What to do if you’re the landlord or property manager

Get it fixed properly

1

Act within 24 hours. A leaking supply pipe is an essential service repair.

2

Use a licensed plumber who documents properly. No itemised invoice means no leak allowance.

3

Separate the bill. Charge the tenant their normal usage. Treat the leak water as the owner’s cost.

Recover what you can, prevent the next dispute

4

Apply for the allowance. Lodge within 6 months of the repair.

5

Record meter readings at the start and end of every tenancy. It settles most disputes before they start.

How we help with rental leaks

Rental leaks go badly when they drag on. A property manager books one trade to find the leak and another to fix it. Weeks go by, and the water bill keeps climbing.

We find and fix the leak in one visit, at a fixed price agreed before we start. Every job comes with an itemised invoice that states the location and nature of the leak, plus photos. That’s the documentation Water Corporation asks for, and it gives both sides a clear record of what failed and why.

Frequently asked questions

My landlord wants me to pay the whole water bill after a leak. Do I have to?

Not for the leak itself. You’re responsible for the water you use. The water lost through a leak in the property’s plumbing is the owner’s cost, unless you caused it. Pay your normal usage and dispute the rest in writing.

Who pays the plumber if I organise an urgent leak repair myself?

The landlord, provided you tried to contact them first, used a licensed plumber and kept the repair to what was needed. Send them the itemised invoice. If they refuse, you can apply to the Magistrates Court.

Does the landlord’s insurance cover my belongings?

No. Landlord insurance covers the building and the landlord’s own contents. Your belongings need your own contents insurance. Our guide to water leak damage insurance claims explains what to document.

Can a tenant apply for the Water Corp leak allowance?

In most rentals the owner or property manager applies, as the account is in the owner’s name. The allowance is credited to that account. Either way, the leak’s water is the owner’s cost.

See → Water Corporation Leak Allowance Guide

I didn’t notice the leak for two months. Am I liable?

Not simply for failing to notice a hidden leak. Hidden leaks are hidden, and many only show up on the bill. The risk comes if you knew about a problem and didn’t report it.

See → Why Your Water Bill Is Suddenly High

Leak in a rental property?

If the meter is moving with everything off, we can pinpoint the leak and fix it in one visit, at a fixed price agreed before we start. You’ll get an itemised invoice ready for the Water Corp allowance. Property managers and tenants can call Brad on 0401 545 471 or request a quote.

We cover water leak detection across Perth, including Rockingham • Baldivis • Kwinana • Mandurah • Fremantle

Aus Star Plumbing & Gas, Licence PL7378

This article is general information, not legal advice. For your specific situation, contact Consumer Protection WA or a tenancy advice service.

Aus Star Plumbing & Gas, Licence PL7378. Servicing Perth’s south corridor and the Peel region.

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