5 Tips For Choosing The Right Plumber In Western Australia

Today more than ever, professional plumbing services are essential for the design, installation, and maintenance of sustainable plumbing systems to meet the essential requirements of people living in close communities. With so many plumbers advertising their services it can be difficult to decide which one to call in an emergency when your hot water has run out or there is water dripping from the ceiling. Here are a few tips on what to look for in a competent plumbing company in Baldivis.

5 Top Tips For Choosing A Quality Plumbing Company

1. Licenced and Insured

Choosing a plumbing company that is licensed and fully insured with the Master Plumbers & Gasfitters Association will ensure that you will be issued with a certificate of compliance that will provide a 6-year guarantee on workmanship for completion of jobs over the value of $750, (including the cost of materials) or on any gas job regardless of the value. However, registered plumbers are not authorised to supply a Certificate of Compliance.

2. Transparent Pricing and Upfront Quotes

  • Choose a company that provides a fixed price quote and not an hourly rate for their services.
  • To avoid paying more on a fixed-price quote, find out if the quote includes materials that are not required for your particular job; and that the labour time allowed for completing the job is not excessive for the job quoted.
  • Even if the ad says “No Call-Out Fees”, look for a “Quote Fee” that could amount to anything between $60 and $90.

3. Customer Service

Although the expertise of a plumber is not inherently linked to good customer service, the initial response from a polite greeting will set the tone for the rest of your dealings with the company. It is often an indication that the company is interested in your business and that the plumber will be expected to complete the job precisely in the allotted time. Avoid hiring a company that barely pays attention to your call as you will probably have to deal with a plumber who arrives late and considers the job as just another tick-off on his schedule. A good customer service person will be able to provide answers to most of your questions without making you feel like a nuisance.

4. Guarantees and After-Service Support

Find out if the plumbing company provides warranties and that the workmanship will be covered by the warranty. Many plumbing brands require that only authorised dealers or plumbers may perform any work on their products to ensure the validity of their warranties. Consult the guidelines of your dealer warranty before contacting a plumbing company to work on your plumbing system.

You also want to know that, should something go wrong in the near future, repairs will be done at no additional cost backed by a warranty that guarantees the quality and reliability of materials and workmanship.

5. Go Local

Hiring a local plumbing company will ensure a fast response time and 24/7 availability for emergencies.

Contact Aus Star Plumbing & Gas for all your household plumbing needs. We look forward to answering any questions you may have before committing to choosing us as your trusted partner for any present or future plumbing issues you may have.

Related: 6 Reasons You Should Choose Aus Star Plumbing and Gas 


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